Reimagining Healthcare Delivery with Onpoint’s Agentic AI Platform

Healthcare technology has promised a lot. Fewer clicks. Better notes. Less burnout. But too often, providers and care teams are still glued to screens, clicking through clunky interfaces and fixing flawed automation. Onpoint built a platform that defines what AI in healthcare should be: an intelligent system that executes proactively and accurately across the entire care continuum. 

With the launch of the next generation of our Iris Medical Agent AI Platform, we’ve expanded far beyond the note to tackle the full spectrum of work surrounding patient care. Going beyond the note, which has historically been the main focus, the platform goes upstream to tackle visit prep to downstream post-encounter tasks. Providers can simply speak their intent and Iris Agentic AI acts instantly to close the loop. 

Onpoint is setting a new healthcare standard: AI that actually does the work, and gets it right the first time.

Beyond Documentation: A Platform That Does the Work

Unlike passive solutions, such as co-pilots and assistants, that promise efficiency but create rework or pass the work onto another member of the care team, the Iris Medical Agent AI Platform eliminates it. From ordering labs to initiating referrals, reconciling medications, or scheduling follow-ups, Iris doesn’t just transcribe, it executes, seamlessly integrating every action into the clinical workflow.

It’s built to solve for efficiency and quality at the same time, automating charting, coding, care management, and coordination with accuracy that holds up to audit scrutiny. Each module of the platform—ChartFlow, CodeFlow, CareFlow, and NetworkFlow—connects seamlessly across the care continuum, capturing and acting on provider intent in real time.

The secret? Onpoint’s unique blend of multimodal AI (understanding audio, EHR data, and documents) paired with clinical validation. The result is a proactive, accountable, and audit-ready platform that evolves with each encounter—learning from feedback, adapting to payer requirements, ingesting data from numerous sources, and aligning to clinical standards.

From Passive Prompts to Proactive Agents

The future of healthcare isn’t another layer of software. It’s seamlessly integrated agentic AI that can listen, understand and act. The Iris Medical Agent AI Platform frees providers and care teams from the keyboard and puts the focus back where it belongs: on the patient.

This isn’t just about better notes. It’s about a better delivery system, top-to-bottom. We’ve created a new paradigm where instead of navigating menus or typing into the EHR, providers can simply state their intent:

“Refer this patient to cardiology.”
 “Order a CBC and A1C.”
 “Summarize this visit for discharge.”

Then, the Iris Medical Agent AI Platform interprets the command, confirms accuracy, and integrates it directly into the EHR. But the real power is what happens next. The platform can:

  • Send the referral and confirm the appointment is booked
  • Flag abnormal lab results and route them to the right follow-up workflow
  • Pull in and summarize relevant history from the record before a  visit
  • Identify and ensure closure of care gaps

This is Agentic AI built to turn intent into action. A platform that acts more like a partner and an extension of your team. That advances care in the moment and supports seamless care coordination across networks and disciplines.

Why It Matters: Measurable Benefits for Providers, Patients, and the Enterprise

  • Less Administrative Burden
    Iris automates notes, orders, and routine tasks, freeing providers to focus on care, not clicks.
  • Faster, Smarter Workflows
    Routine processes are executed in seconds, not minutes, with voice-activated commands.
  • Deeper Patient Connection
    With documentation handled, providers maintain eye contact, empathy, and presence at the point of care.
  • Unmatched Accuracy & Compliance
    With 99.5% documentation accuracy and clinician auditing, Iris improves both quality and trust.
  • Scalable Support for the Whole Team
    Iris connects care across roles—nursing, scheduling, referral management—so no task falls through the cracks.
  • Proven Financial Sustainability
    3-7x net ROI increases across the platform and within specific solutions makes Iris an investment in your future that pays for itself.

Redefining What’s Possible in Healthcare

The Iris Medical Agent AI Platform isn’t an add-on. It’s a new operating layer for modern healthcare that is clinically, operationally, and financially sustainable. Built to integrate with any EHR, designed for audit-ready accuracy, and grounded in clinical expertise, it removes friction from every corner of the patient journey. Health systems using the Iris Medical Agent AI Platform are cutting hours of administrative work, accelerating revenue, and improving care quality at the same time. 

The future of healthcare won’t be typed into a keyboard and tethered to outmoded interfaces. It will be spoken, acted on instantly, and carried through to completion. With Onpoint, that future is already here.

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